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Tools & Resources

Accessibility

Free Tools & Resources

TDD - (520) 628-1565

Passengers with TDD equipment may call Sun Tran at 628-1565 to request any information or to receive a hailing guide, brochure, or Braille and large print schedules and maps.

Securement Loops

image close-up of securement loop on wheelchairSun Tran offers securement loops to our passengers who use personal mobility devices. The loops attach to a mobility device. The straps allow the coach operator to determine how to safely secure your wheelchair or scooter inside the bus.

Two securement points are required by Sun Tran, but three are preferred. When properly in place, the mobility device must not move more than two inches in any direction.

To receive a free packet of securement loops from Sun Tran, call 792-9222.

The loops are available in 11-inch and 14-inch lengths. Please let the Customer Service Representative know what size you will need for your mobility device.

Bus Hailing Guides

When displayed by visually impaired passengers, this pocket-sized book of Sun Tran route numbers printed in large font and Braille lets the coach operator know which bus the passenger wishes to board. Call 792-9222 to request your guide.

Braille & Large Print Maps & Schedules

Route and schedule information is available in large print and Braille upon request. Please call 792-9222 to place a request.

Sun Tran Accessible Rider Training (START)

START is a free ridership training designed to help individuals with disabilities and seniors gain greater independence by learning how to ride the bus. More information on the START program is available online or by calling 206-8881.

Accessible Service Brochure

Sun Tran's Accessible Service Brochure includes information on all accessible tools, useful bus features and resources. To receive a copy of this brochure, contact Sun Tran's Customer Service Center at 792-9222.

ADA Complaints

If you feel you've been discriminated, please submit the Discrimination Complaint Form, (Español).

 

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