Ttitle VI Policy Overview
Sun Shuttle's Title VI Policy
Title VI of the Civil Rights Act of 1964 states the following:
"No person in the United States shall, on the grounds of race, color or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance.”
Sun Shuttle operates public transportation services and employs individuals without regard to:
- Race
- Color
- National Origin
- Religion
- Sex
- Disability
- Age
- Sexual and/or Affectional preference
- Marital Status
Sun Shuttle is committed to complying with the requirements of Title VI in all federally funded programs.
Submitting a Title VI Complaint
Any individual who feels they have experienced unlawful discrimination under Title VI can submit a complaint at no charge. All complaints must be submitted over the phone, in person or by mail within 90 calendar days of the alleged incident. For your convenience, visit Sun Tran’s main office or download the discrimination complaint form online. Please submit complaints or questions to:
By mail or in person:
Sun Tran
Human Resource Department
4220 S. Park Avenue, Bldg. 10
Tucson, AZ 85714
By phone:
(520) 792-9222
TDD: (520) 628-1565
By e-mail:
Sun Shuttle does not accept confidential information, such as this complaint form, via e-mail.
Discrimination Complaint Guidelines
In order for Sun Shuttle to investigate a complaint filed, the following guidelines must be met:
- The issue must be one of discrimination, and specific criteria must be met to in order for Sun Shuttle to investigate the charge of harassment, discrimination and/or retaliation.
- It is necessary to show that persons of a different group (race, religion, color, sex, age, national origin, disability, sexual or affectional preference, or marital status) have been treated in a different manner that has had an adverse impact on employment, or in the refusal or restriction of a facility or service.
- The complaint must be filed within 90 calendar days from the date of the alleged discriminatory act.
Completing the Discrimination Complaint Form
The following information is provided in an effort to assist you in the completion of the discrimination complaint form.
- Complete all sections of the applicable complaint form and either print or type the complaint information. In completing the form, please provide clear and concise information when describing the alleged discriminatory practice(s) and/or act(s). Incomplete forms will be returned without further processing.
- The complaint form must be notarized with your signature, where indicated. Non-notarized complaint forms will be returned without further processing.
- Please submit the completed form to Sun Tran’s Human Resource Office listed above. The complaint will be reviewed and a response will be mailed. Please note the review process may take several weeks.
- For additional information, contact Sun Tran’s Customer Service Center at 792-9222 (TDD: 628-1565).