Seniors Ride Sun Tran

We Can Help

Taking that first trip on Sun Tran can seem overwhelming, but our team of friendly customer service representatives can help. They will help you learn how to use the bus features, where to buy a bus pass, send you large print schedules, or plan your trip from start to finish.

For your personalized trip plan call (520) 792-9222 / TDD (520) 628-1565 and tell your customer service representative:

1. Where you want to catch the bus
2. Where you want to go
3. What time you want to get there

Sun Tran Services Are Currently Free

All Sun Tran, Sun Express, Sun Shuttle, Sun Van and Sun Link transit services are free of charge until further notice. The below instructions about reduced fares apply when fare collection resumes.

Sun Tran Reduced Fares For Seniors

Sun Tran offers reduced fares for seniors 65 and older through our Economy Fare program. Riders who qualify for the reduced fare pay 75 cents for a one-way trip and get a free transfer for Routes 1-99. To be eligible for a reduced fare, seniors must visit the Special Services Office at 35 W. Alameda to obtain the SunGO ID Card.

When paying the economy cash fare whether with value or a pass on your SunGO ID Card or with cash, please tap your SunGO ID Card to the fare box and show the ID to the driver as proof of reduced fare qualification.

Reduced Fare Exceptions

Please note that reduced fares are not available on Sun Express Routes 101X-204X. If paying with a pass on an express route, a surcharge will be required.

Safety & Convenience

Safety and service are Sun Tran’s top priorities. Sun Tran’s fleet and transit centers are monitored by video surveillance cameras for your comfort and safety. You might want to consider riding with a friend until you are more comfortable riding the system. It may be more convenient to travel late mornings or early afternoons as it is usually less crowded. For easy seating, the first seats behind the driver are designated for seniors and people with disabilities.

Accessibility & Mobility

Your ability to travel is important to us, so all Sun Tran buses offer accessibility features for riders with special needs.

• All Sun Tran buses are equipped with lifts for boarding ease.
• Buses “kneel” to make boarding more convenient.

Sun Tran Accessible Rider Training (START)

Practice Makes Perfect

Seniors and people with disabilities can learn how to ride the bus by attending a free class. Demonstrations and role-playing scenarios using common bus situations give participants a chance to ask questions in a relaxed environment.

Sun Tran’s free program is designed to help individuals, including those with disabilities and seniors, learn how to ride the bus.

The classes cover:

• How to utilize Sun Tran’s Ride Guide, website, and Customer Service Center to obtain bus schedules, route maps and trip planning assistance.
• How to determine which bus to take and how to transfer buses.
• How to pay your fare, including various passes you can use on Sun Tran.
• Boarding the bus using the lift or ramp, and the position and securing of mobility devices.
• First-hand experience riding a Sun Tran bus.

For more information, call (520) 206-8881.