Sun Link Streetcar

closeup of streetcar
How To Ride

Your Guide to Riding Sun Link

Learn everything you need to know about riding the Sun Link streetcar, from boarding and exiting to accessibility features and tips for cyclists. Watch our step-by-step video and discover how easy it is to get around with Sun Link.

Boarding & Exiting

  • When waiting to board, look for the rust-colored markings on the pavement at the platform- these indicate where the streetcar doors will open. Once the streetcar arrives, please let passengers exit before boarding.
  • Inside, you can find seating on both sides of the streetcar, as well as standing room with handrails and straps for support.
  • When you’re ready to exit the streetcar, simply press one of the yellow stop requests strips located throughout the vehicle or the button on the door to signal your stop.

Accessibility

  • Persons with a dissability that makes it difficult to step onboard the streetcar, look for the yellow pavement markings at each platform. These marking indicate the accessible boarding area.
  • When the streetcar arrives, press the blue accessibility button near the door. This will activate a ramp, and the doors will open automatically for easy access.
  • Please not, the ramp is reserved for passengers with dissabilities who need assistance boarding.
  • Inside the streetcar, you’ll find designated spaces for riders using mobility devices or those who need additional accommodations.
  • Service animals are welcome onboard and may accompany their handlers throughout the ride.
  • When you’re ready to exit, you can activate the stop and ramp by pressing either the round blue accessibility button or the blue accessibility bar.

Bicyclists

  • Cyclists please dismount and walk bike to the platform. Cyclists can enter the same streetcar doors as pedestrians.
  • Once inside, look for seats that face each other and locate the yellow handle on the corner of the seat to flip the seat and create space for your bike.
  • You’ll stand with your bike in the designated area, where there’s room for you to securely hold your bike.
Rider Rules

Important Things to Know Before You Ride

Before you hop on the streetcar, take a moment to learn a few important guidelines to ensure a safe and comfortable ride for everyone. Following these simple steps helps keep our transit community enjoyable for all.

Safety Rules

Passenger safety is Sun Link’s top priority. To ensure a safe experience for all passengers, please take a moment to review these important safety rules before riding. From boarding and exiting the streetcar to staying secure while onboard, following these rules helps keep everyone safe and our system running smoothly.
  • Do not run after a moving streetcar.
  • No pushing, fighting, or throwing objects. 
  • No smoking on Sun Link, including electronic cigarettes.
  • Shirts and shoes are required.
  • Gasoline-powered (GP) bicycles, GP scooters, and GP skateboards are prohibited on the streetcar.
  • Vehicle batteries, gas containers, and shopping carts are prohibited on the streetcar.
  • Cover open wounds before boarding. Service may be refused if body fluid is occurring.
  • Passengers may only board or exit a streetcar at a designated stop.
  • Dismoun bicycle and walk it to the platform. Stand with your bicycle in the designated areas.
  • After exiting the streetcar, please wait for it to leave the stop before crossing the street.  DO NOT cross in front of the streetcar. 
  • Never interfere with the Sun Link operator’s ability to drive safely.
  • Passengers in mobility devices who cannot step up to board, please use the specially designated ADA ramp to enter and exit the streetcar.
  • If you stand during your ride, grasp an overhead rail, side rail stanchion, strap, or seat back.
  • If standing, never lean against a door while riding on the streetcar.
  • Service animals are welcome on the streetcar with their handlers. As defined by law, service or guide animals are specially trained to assist persons with disabilities.
  • Pets other than service animals must be fully enclosed in carriers and kept under control to avoid disturbing other passengers.

Ride with Respect

Sun Tran, Sun Link, and Sun Van’s mission is to provide safe, secure, efficient, reliable customer-focused public transportation. The “Ride with Respect” Code of Conduct is customer-focused and aims to create the best rider experience while discouraging disruptive, intrusive, unsafe, or inappropriate behaviors on a transit vehicle or transit facility.
  • Riders are expected to treat other passengers and streetcar operators with respect and courtesy.
  • Riders should never interfere with the operator’s ability to operate the vehicle safely.
  • Littering is prohibited on Sun Link property.
  • Roller skating, in-line skating, and skateboarding are prohibited on all Sun Link property.
  • Tops, bottoms, and footwear are required at all times.
  • Stealing or willfully damaging Sun Link property is prohibited.
  • Riders may not bring open food or beverage containers onto Sun Tran, Sun Link, and Sun Van vehicles. Food and drinks must be kept in a sealed or resealable container and beverages must be sealed or in a spill-proof container.
  • Bringing open or unsealed alcoholic beverages onto Sun Tran, Sun Link, and Sun Van property or fleet is prohibited.
  • Causing sounds or behaving in a way that is unreasonably loud or highly disruptive to other’s use of Sun Link is prohibited. Examples include but are not limited to being loud, abusive, indecent, profane, or disruptive. 

To learn more about the Ride with Respect Code of Conduct click the button below!

Ride with Respect
Parking

Parking Along the Tracks

Learn how to safely park along the streetcar route. Here you’ll find important tips for parking near the streetcar tracks to avoid service delays or causing damage to both your vehicle and the streetcar.

  • When parking alongside the streetcar tracks, ensure all parts of your vehicle – including mirrors — are within the marked white lines of the parking spot.
  • After parking parallel to the tracks, exit your vehicle, pause, and check that it is fully within the white lines.
  • Parking incorrectly may result in your vehicle being towed. You will be responsible for a fine, towing costs, and impound fees.

Leave the Driving to Sun Link!

Make your downtown experience easy by parking your car at one of the many parking lots, garages, or metered spaces around the streetcar route. Prices vary depending on where you park. Metered parking is free on weekends. Once you’ve parked, hop on the FREE Sun Link streetcar to conveniently reach downtown attractions, restaurants, and events.

For a full list of parking options near streetcar stops, click the button below!

Park Tucson

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