Mikel Oglesby Named General Manager of Sun Tran, Sun Van & Sun Link

Sun Tran, Sun Van and Sun Link are pleased to announce the appointment of Mikel Oglesby as the new General Manager. Oglesby joins RATP Dev USA, bringing with him an impressive 30 years of experience in the transportation industry.

“I’m thrilled to join the team as we push forward with enhancing transit in the City of Tucson. My expertise in multimodal systems and zero-emissions fleets will be crucial as we work towards delivering a top-notch transit experience for our riders,” said Oglesby.

Oglesby began his transit career at the Massachusetts Bay Transportation Authority (MBTA), where he rose to the position of Assistant General Manager. He then moved to California as General Manager of Sunline Transit Agency, gaining national recognition for his leadership in alternative fuel technology, notably pioneering the first hydrogen-powered American Fuel Cell Bus.

Most recently, Oglesby served as Executive Director of Transit for the Detroit Department of Transportation (DDOT), overseeing both DDOT and the Detroit People Mover (DPM). He significantly improved coordination with regional partners such as SMART and the Q Line, elevating Detroit’s transportation system.

Mikel’s extensive leadership experience across multiple agencies, including oversight of fixed-route and paratransit bus services, rail operations, financial planning, information systems, and government and community affairs, instills confidence that he will guide Sun Tran, Sun Van, and Sun Link toward success and growth in the City of Tucson.

Sun Tran Bus Grant Award, $11.38 Million!

The City of Tucson and Sun Tran celebrated on Wednesday, July 10 the recent $11.38 million bus grant from the Federal Transit Administration (FTA).

This funding from the FTA, will help Sun Tran to upgrade aging equipment and multiple bus stops. Select bus stops will have call boxes and information kiosks to allow riders to get assistance from Sun Tran Customer Service and emergency services when needed. Plus, all 2,200 bus stops will get new accessible signage through braille, large print, wayfinding and audible information. 

In addition to new signage, 80 bus stops will received new shelters. The new sheltered stops will also include green infrastructure such as native vegetation around the shelters.

Bus stops are not the only thing getting an upgrade. Sun Tran’s Northwest Bus Maintenance Facility will also receive two new bus lifts.

These improvements are a step toward making Tucson transit more accessible and equitable for all Tucsonans.



For more information about the Buses & Bus Facilities Grant click the button below

Fourth of July Transit Schedules

Celebrate Independence Day with ease and convenience as Sun Tran, Sun Van, Sun On Demand, Sun Link and Sun Shuttle roll out their holiday schedules for Thursday, July 4, 2024.

Independence Day transit schedules will be as follows:

  • Sun Tran: Sunday schedule. Please note bus service to most routes end before 9 p.m.
  • Sun Van: Sunday schedule (6a.m. – 10 p.m.)
  • Sun on Demand: Sunday schedule (9 a.m. – 5 p.m.)
  • Sun Express and Sun Shuttle will not be in operation.
  • Sun Shuttle ADA Dial-a-Ride service will operate from 9 a.m. to 6 p.m.
  • Sun Link will run on a Sunday schedule beginning at 8 a.m. with extended service 30 minutes after the conclusion of the “A” Mountain fireworks show.

Sun Link Streetcar: Your ride to the fireworks show!

Enjoy viewing the fireworks without the hassle of driving. Sun Link offers free and convenient access to prime viewing spots at the Tucson Convention Center (TCC) and Mercado District.

  • To TCC hop off at Granada Avenue/ Cushing Street.
  • To Mercado District hop off at Cushing Street/ Avenida del Convento or Avenida del Convento/ Congress Street.

Need help planning your trip? Call Customer Service (520) 792-9222 (TDD: 520-628-1565) or download the Sun Tran bus tracker and trip planning app!

Community Resources

The following page is dedicated to community resources including address, phone number, hours of operations and what Sun Tran route to board to get to the destination. Sun Tran does not facilitate these programs. Please direct questions to the individual agencies listed.
24/7 City of Tucson Resource Info Line
(520) 791-2540 or 311
Cooling Stations
  • Donna Liggins Center | (520) 791-3247 | 2160 N. 6th Avenue | Route 9 & 19
  • El Pueblo Center | (520) 791-3250 | 101 W. Irvington Road | Route 2, 11, 12, 18, 23, 24, 25, 26, 27 & 29
  • El Rio Center | (520) 791-4683 | 1390 W. Speedway Boulevard | Route 5 & 22
  • Morris K. Udall Center | (520) 791-4931 | 7200 E. Tanque Verde Road | Route 5, 8, 9 & 37
  • Randolph Center | (520) 791-4560 | 200 S. Alvernon Way | Route 8 & 11
  • Freedom Center | (520) 791-4969 | 5000 E. 29th Street | Route 17
Shelters
  • Primavera Men’s Shelter | (520) 623-4300 | 200 E. Benson Highway | Route 18 | Call at 8 a.m. to reserve a bed for that evening
  • Sister Jose Women’s Center | (520) 909-3905 | 1050 S. Park Avenue | Route 2 & 25
  • Old Pueblo Community Housing | (520) 546-0122 | 2323 S. Park Avenue | Route 25
Food
  • Z Mansion | (520) 623-4889 | Sunday 8 a.m. | 288 N. Church Avenue | Route 3, 4, 10, 16, 19 & 22 | Food, clothing and other assistance
  • Trinity Food Pantry | (520) 623-2579 | Tues/Thurs: 12 p.m. – 3 p.m. | 400 E. University Boulevard | Streetcar stop University/3rd Avenue
  • Caridad Community Kitchen | (520) 882-5641 | Mon-Fri: 2 p.m. – 4 p.m. | 845 N. Maine Avenue | Route 5, 10 & 22
Employment
  • Arizona @ Work | 1-833-762-8196 | 340 N. Commerce Park Loop #250 | Route 3
  • DKA – Tucson Office | (520) 790-7677 | 1502 E. Broadway Boulevard | Route 8
Mental Health
  • Pima County Mental Health Crisis Line 24/7 | (520) 622-6000 | 1-866-495-6735
  • Crisis Response Center – Walk in 24/7 | (520) 301-2400 | 2802 E. District Street | Route 2, 11 & 15
  • HOPE Non-Emergency | (520) 770-9909 | Everyday 8 a.m. – 10 p.m.
Substance Abuse
  • La Frontera – Hope Center | (520) 884-8470 | 260 S. Scott Avenue | Route 18 or Streetcar stop Broadway/ 6th Avenue
  • Community Bridges Inc. – 24/7 | (520) 323-1312 | 250 S. Toole Avenue | Route 23 or Streetcar Stop Plaza Centro
  • CODAC – 24/7 | (520) 202-1792 | 380 E. Fort Lowell Road | Route 6 & 34
  • National Substance Abuse Hotline – 24/7 | 866-210-1303
Street Outreach
  • OPCS | (520) 546-0122 | For adults experiencing homelessness
  • Community Bridges Inc. Dodge Center | (520) 327-9863 | 24/7 Access to Care (877) 931-9142 | Adults experiencing homelessness and/or substance use
  • El Rio Community Health Center | (520) 622-4264 | Anyone in need of non-emergency medical assistance
Other Services
  • Arizona Veterans Home | (520) 638-2150 | 555 E. Ajo Way | Route 11 & 18
  • Emerge! Center Against Domestic Abuse | (520) 795-4266 | 2545 E. Adams Street | Route 5 or Streetcar stop Helen/Warren
  • Our Family Services | (520) 323-1708 | 2590 N. Alvernon Way | Route 11 | Homeless Youth and families
  • AZ Human Trafficking Hotline- 24/7 | 1-877-429-847 | National hotline: 888-373-7888
Non-Emergency
  • Tucson Police Department | (520) 791-4444 | 270 N. Stone Avenue | Route 3, 4, 10, 16, 19 & 22

Finding Ways to Best Reduce Heat Stress at Bus Stops

Ever felt like a melted popsicle waiting for the bus? Sun Tran dove into a cool study to figure out how to beat the heat at bus stops.

While Tucson is located in the hottest desert, it is also an urban area that is suffering from the Urban Heat Island effect. Structures in the built environment generally absorb and re-emit heat than natural structures. July 2023 was Tucson’s hottest month on record and hit triple-digit temperature highs each day. The increase in extreme heat is escalating and can only be expected to become more devastating each year.

On average, Sun Tran has over 51,000 daily riders, each one waiting at a bus stop. When physical bus shelters are not available, riders rely on nearby vegetation for relief from the sun. Vegetation surrounding each bus stop varies but it is alarmingly scarce along major roadway corridors and newly developed lands.

On August 4, 2023, Sun Tran staff visited multiple bus stops throughout the City of Tucson and measured both ambient and ground temperatures. By gathering this data at varying bus stops, Sun Tran staff were able to identify the amenities that best reduces heat. Bus stops that have vegetation nearby were found to have lower ambient air temperatures than bus stops without vegetation. The presence of a bus stop shelter notably reduces the ground temperature, but it was also equally as effective in cooling the ambient air.

Data Collected From Sun Tran Staff

The results found in this study have been used to develop an ‘ideal bus stop’ project and have been incorporated into grant applications. The most notable to date is the Tucson Resilient Together Bus Stop Enhancement project. Six bus stops have been selected to receive Tucson Resilient Together improvements based on a tiered system.

Tier 1: Bus stops will receive shelters, static information displays, benches, solar powered lighting and a tamper-proof trash receptacle.

Tier 2: Bus stops will receive the same amenities as Tier 1, in addition to native vegetation, green storm water infrastructure, dynamic information kiosk, emergency call button and security cameras.

Tier 3: Bus stops will receive all the same amenities as Tier 2, with a bike-share station.

Sun Tran staff continues to look for methods and green infrastructures, while repairing and maintaining what is already in use. It is important to note that not all bus stops are eligible for enhance amenities due to Public Right of Way, but these bus stops still need solutions for extreme heat conditions.

Sun Tran Staff Measuring Temperature at Bus Stop

It is necessary for future research projects on hear resiliency at bus stops to be conducted to supplement Sun Tran’s findings. After the Tucson Resilient Together Bus Stop Enhancement project, Sun Tran staff plan to conduct a similar study to ensure that the solutions identified by this study are functioning to reduce heat.

All future Sun Tran bus stop enhancement projects will incorporate this study’s findings into their design, with an emphasis on native vegetation plantings. Sun Tran hopes to continue to improve its bus stops and the experience for riders.


To view the entire case study, click the link below!

Sun Link’s Summer Schedule Starting May 13!

Get ready for summer fun! Starting yesterday May 13, 2024, Sun Link streetcar modified its service schedule to summer hours to serve the community during the sunny season. The new summer schedule for Sun Link streetcar will see service adjustments. Monday through Thursday service will run until 10 p.m., Friday, and Saturday nights until midnight. Additionally, Sunday service will conclude at 8 p.m.

In observance of Memorial Day, Sun Tran, Sun Link, Sun Van, Sun On Demand and Sun Shuttle services will have modified schedules on Monday, May 27, 2024. Please note the following changes:

  • Sun Tran: Sunday service schedule
  • Sun Express: No service
  • Sun Link: Operating hours from 8 a.m. to 8 p.m.
  • Sun Van: Sunday schedule
  • Sun on Demand: Sunday schedule
  • Sun Shuttle: No service, only ADA Dial-a-Ride services available from 9 a.m. to 6 p.m.

To learn more about Sun Link click the button below!

Not All Heroes Wear Capes: Sun Tran Employees Helped Save a Life

In a moment of unforeseen challenge, the true spirit of teamwork shined brightly within our team. It is with immense pride that we commend the actions of Sun Tran coach operators Billy, Jorge and Allen, Operations Administrative Assistant Jackie, Operations Coordinator Scott and Administrative Assistant Wilma who collectively demonstrated extraordinary composure and compassion during a medical emergency within the operator’s lodge.

Operator Billy, alongside possibly two other operators, extended assistance to the delivery woman who was putting Ride Guides away and providing a place for her to rest. Meanwhile, Operator Jorge was asking the woman questions, and with his quick thinking identified the possibility of low blood sugar and promptly offered to purchase a soda.

Jackie Morales promptly notified the Scott while also displaying exceptional care and concern for the woman’s wellbeing. As the situation evolved, Scott called paramedics while Allen sat down next to the woman providing comforting reassurance in a moment of distress. Furthermore, Billy took over the 911 call and kept updating the dispatch center of the woman’s condition. In the meantime, Wilma was updating the woman’s employer of the incident and following up on her recovery.

Despite the challenging circumstances, our team’s collective efforts ensured the individual received the necessary medical attention and support. We extend our sincerest gratitude to the members involved for their unwavering professionalism and compassion.


Share Your Sun Tran Experience!

If you’ve had a memorable journey, encountered outstanding service, or wish to recognize the dedication of a Sun Tran employee, we encourage you to share your compliments with us.

Ride with Respect Wins 2023 Silver American Advertising Award

Recognized for its innovative approach and impactful execution, the Ride with Respect campaign was honored with the 2023 Silver American Advertising Award, highlighting its effectiveness as an integrated campaign dedicated to enhancing the transit experience for all.

The Ride with Respect Campaign began as an initiative aimed at cultivating the best rider experience, all while discouraging any form of disruptive, unsafe, or inappropriate behaviors aboard transit vehicles. At its core, this campaign supports a secure environment for all passengers, fostering a culture of mutual respect and consideration. The campaign also features a comprehensive set of Rules for Riding detailing what’s allowed and what’s not allowed on vehicles, as well as what to know before you go. Congratulations Sun Tran Marketing!


Learn more about Ride with Respect

Giddy Up! 2025 Rodeo Parade Detours

Beginning Thursday, February 20 from 6 a.m. to 1 p.m., Sun Tran, Sun Express, and Sun Shuttle routes will be detoured due to street closures for the Rodeo Parade.

The parade is scheduled to begin at 9 a.m. and travel along 12th Avenue and Drexel Road, heading east on Drexel Road to South Nogales Highway, turning and traveling north on South Nogales Highway/South 6th Avenue, finally returning to the Rodeo Grounds. The following routes will be detoured:

Sun Tran
  • Route(s): 2, 11, 12, 18, 23, 24, 25, 26, 27, 29, 50
Sun Express
  • Route(s): 203X, 204X
Sun Shuttle
  • Route(s): 421X, 430, 440, 486
Riders can also view a list of interrupted stops and alternate boarding locations for each route HERE

For trip planning assistance or additional information, call Customer Service at (520) 792-9222 (TDD: 520 628- 1565) or by sending an email to Suntraninfo@tucsonaz.gov

Customer Service representatives are available on weekdays from 6 a.m. to 7 p.m. and on weekends from 8 a.m. to 5 p.m.


Need a ride to the Rodeo Parade? Ride Sun Tran or Sun Shuttle!

Sun Tran and Sun Shuttle provide a convenient and FREE travel option to the Tucson Rodeo Parade. The following Sun Tran and Sun Shuttle routes serve the Laos Transit Center and are only a short distance to the Tucson Rodeo Route: 2, 11, 12, 18, 23, 24, 25, 26, 27, 29, 50, 421X, 430, 440, 486.

Rodeo Parade Map
For more information about the Tucson Rodeo Parade, including additional road closure information, click HERE.

New Transit Schedules for Sun Tran, Sun Express & Sun Shuttle

Sun Tran, Sun Express and Sun Shuttle are rolling out new transit schedules beginning Sunday, February 25.

ALL Sun Tran and Sun Express routes will have schedule changes

Sun Tran Route 3 will have a routing change from 4th Avenue to Stone Avenue and Toole Avenue. Additional stops will be added at:

  1. North west 6th Street/Herbert Avenue
  2. North east and south east of Toole Avenue/7th Avenue
Sun Shuttle

New trip, also known as timepoint added to:

  1. Route 413 at Ina Road/La Cholla Boulevard
  2. Route 440 for northbound route on Wednesday schedule

Schedule changes to routes: 413, 421X, 440, 450

Sun Shuttle Route 486 Ajo is now operated by National Express, including Dial-a-Ride services. Dial-a-Ride customers can call (520) 441-6545 or 1 (800) 242-9483 to schedule services. Changes will NOT affect any service schedules.

There are three ways to check your schedule:
  1. Visit Suntran.com/how-to-ride/ride-guides-booklets/
  2. Download the SunTran app available in all app stores
  3. Contact Customer Service to trip plan (520) 792-9222. Translation assistance is available by dialing Customer Service and pressing 03 then saying the language you need in English
  4. Pick up a Ride Guide at a Transit Center or onboard your bus

Customer Service representatives are available weekdays from 6 a.m. to 7 p.m. and on weekends from 8 a.m. to 5 p.m. Staff can be reached by phone at (520)792-9222 (TDD: (520)628-1565) or by sending an email to SunTranInfo@tucsonaz.gov.