Contact Us

Contact customer service about any of the following, or click on them to read more before you call:

• Lost & Found
• Trip planning assistance
• Bus routes and times
• SunGO fare payment (Fares are currently waved)
• Detours and Service Changes
• Braille & large print materials
• Accessible Services
• Park and Ride
• Bike and Ride
• Community Presentations
• Bus Stop & Shelter Maintenance
• Comments and Questions

Contact special services about any of the following. Please note that fares are currently waved:

• Apply for the Economy Fare Program
• Renew a SunGO ID & Card
• Add value or pass to SunGO Cards for full fare passengers or SunGO ID & Cards for economy fare passengers
• Purchase 1-Day or 30-Day SunGO Tickets
• Reload a SunGO Ticket

Sun Link Track Access

The Track Access Request Standard Operating Procedure (SOP) applies to all persons, companies, organizations & agencies that want to conduct work or special events on or near the Sun Link Right of Way. Before a Track Access Request can be approved, designated personnel must be certified to work on the Sun Link ROW by attending a ROW Worker Protection training course, offered free of charge at the Sun Link Operations & Maintenance Facility. To request a training session or to get more information about Sun Link Track Access, call (520) 791-3333 – option 2 or email trackaccess@tucsonaz.gov.